Cannabis Delivery Driver Job Description

Job Status: Full Time; Non-Exempt

Direct Supervisor: Distribution Manager

POSITION SUMMARY

The Driver is responsible for the prompt and consistent delivery of our wholesale cannabis products to our patients and clients. Under the supervision of the Distribution Manager, the Driver performs driving responsibilities to ensure the timely delivery of our products in compliance with all company and state regulations. Drivers are critical to the daily operations of our business and are our first point of contact for many of our patients and clients. They are responsible for picking up products packages from suppliers or retail dispensaries and delivering these packages to destinations including home delivery. Drivers work in teams of two while representing our company in a professional and personable manner when making deliveries. The ideal candidate will be customer-focused, work well independently, and possess impeccable time management skills.

RESPONSIBILITIES

Leadership

  • Engage patients and clients with friendly, courteous, and effective communication to determine pickup and delivery needs

  • Load and unload cargo

  • Operate tracking software

  • Contact vendors directly to resolve delivery paperwork issues or discrepancies and takes corrective actions as necessary

  • Become familiar with the vendor’s locations: the specific protocols regarding deliveries, safety, and security

  • Report any incidents or delays encountered on the road to a dispatcher as soon as possible

  • Follow all applicable traffic laws

  • Create a proactive and positive environment while meeting and exceeding personal and company goals

Quality & Financial

  • Complete deliveries in a timely and efficient manner according to company SOPs

  • Identify and report potential efficiency issues in the supply chain/fulfillment process

  • Handle physical paperwork, i.e., delivering invoices, obtaining required signatures, receipts or delivery confirmation notices

  • Keep vehicle and associated equipment clean and in good working order; reports serious mechanical problems to the manager or appropriate party

People & Development

  • Stay up to date and comply with all state and local cannabis laws and regulations

  • Mentor new drivers and perform ride-alongs as required

Compliance

  • Review paper documents for accuracy and compliance to state and local regulations

  • Adhere to all safety and loss prevention protocols per the company’s policies and procedures

  • Comply with company and industry standards set forth by the state

SKILLS & ABILITIES

  • Demonstrate ownership, accountability, and initiative

  • Skilled in analyzing potential problems with the product being delivered

  • Ability to remain calm during stressful periods

  • Ability to adapt quickly to changes in policy, procedure, methods, and techniques

  • Punctual and reliable

  • Strong verbal and written communication, problem-solving, and decision-making skills

  • Detail oriented with solid time-management skills

  • Self-directed; able to perform work unsupervised

REQUIREMENTS

  • Valid Driver’s License and clean driving record

  • One year of Class A driving experience

  • A deep understanding of the local area is desired

WORKING CONDITIONS/PHYSICAL DEMANDS

  • Loading and unloading cargo: lifting, carrying, and walking loads up to 50 pounds

  • Driving in congested traffic while adhering to strict delivery timelines

  • Regular exposure to outside weather conditions

  • Must be able to enter and exit a vehicle many times per shift and sit in a vehicle for extended periods

  • Overtime may be necessary from time to time, especially on deliveries on the opposite side of the state.

*All candidates must be ready, willing, and able to work a fully flexible work schedule to include nights and weekends to meet fluctuating business demands*

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required and includes all other duties as assigned by management.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.


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